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Covid-19 - Regional telephone information hotlines


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Who to contact

If you have flu symptoms or think you might be at risk of infection, stay at home, do not go to the emergency room or the doctor's surgery but call your family doctor, paediatrician or the ‘guardia medica’ (out-of-hours primary care service). Alternatively, call the regional information hotline.

Regional telephone information hotlines

The Regions have activated dedicated toll-free numbers that provide information and advice to help to contain and manage the novel coronavirus outbreak in Italy:

  • Basilicata: 800 99 66 88
  • Calabria: 800 76 76 76
  • Campania: 800 90 96 99
  • Emilia-Romagna: 800 033 033
  • Friuli Venezia Giulia: 800 500 300
  • Lazio: 800 11 88 00
  • Liguria: 800 938 883
    open 09:00  to 16.00, Monday to Friday and open 09.00 to 12.00 on Saturday 
  • Lombardy: 800 89 45 45
  • Marche: 800 93 66 77
  • Piedmont:
    • 800 19 20 20 open 24 hours a day
    • 800 333 444 open 08:00 to 20:00, Monday to Friday
  • Autonomous Province of Trento: 800 867 388
  • Autonomous Province of Bolzano: 800 751 751
  • Puglia: 800 713 931
  • Sardinia: 800 311 377 or 800 894 530
  • Sicily: 800 45 87 87
  • Tuscany: 800 55 60 60
  • Umbria: 800 63 63 63
  • Val d’Aosta: 800 122 121
  • Veneto: 800 462 340

Other helplines for the novel coronavirus emergency:

Abruzzo

Abruzzo has the following medical emergency numbers:

  • Local Health Authority (ASL) no. 1 Avezzano-Sulmona-L’Aquila 800 169 326 
  • Local Health Authority (ASL) no. 2 Chieti-Lanciano-Vasto: 800 860 146
  • Local Health Authority (ASL) no. 3 Pescara: 800 556 600
  • Local Health Authority (ASL) no. 4 Teramo: 800 090 147

 Liguria

  • Liguria has set up coronavirus medical emergency number 112.

Molise

  • Molise has set up the following numbers for information or reporting concerns: 0874 313000 and 0874 409000

Piacenza

  • The Municipality of Piacenza operates information helpline 0523 317979: from Monday to Friday, 8:00 to 18:00 and on Saturdays 8:00 to 13:00 p.m.


National information line 1500

The dedicated information line 1500 of the Ministry of Health is also active.


Single emergency number

Contact 112 or 118 only if strictly necessary.



Data ultimo aggiornamento: 14 April 2020



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Information Line 1500
Regional telephone information hotlines



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