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Privacy Policy

This page describes the procedures in place to protect the personal data of users of the website.

This Privacy Policy is published in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. It concerns protection of the personal data of visitors to the website, accessible from the home page of this website.

This policy applies only to the Ministry of Health’s website and not to other websites that may be accessed by the user via links.

This policy is also based on Recommendation No 2/2001 of the European data protection authorities, meeting as the Working Party established by Article 29 of Directive 95/46/EC, adopted on 17 May 2001 on certain minimum requirements for collecting personal data on-line in the European Union, and, in particular, the manner, timing and nature of the information that controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.

The controller

The controller is:
Ministry of Health
Viale Giorgio Ribotta, 5
00144 - Rome

The data protection officer (DPO)

The data protection officer for the Ministry of Health, designated pursuant to Article 37 of Regulation (EU) 679/2016, can be contacted at the following address:


Browsing data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users connecting to the website, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters relating to the operating system and computer environment. These types of data are used only to obtain anonymous statistical information on the use of the website and to check its proper functioning and are deleted immediately after processing. The data could be used to detect devices associated with fraudulent or malicious activities against the website.

Data provided voluntarily by the user

The optional, express and voluntary sending of e-mails to the addresses provided on this website entails the subsequent acquisition of the sender's address, necessary to reply to requests, and of any other personal data included in the message.


Cookies are small text files that the websites you visit send to your device, where they are stored, to be transmitted back to the same websites the next time you visit them.

The portal of the Ministry of Health uses:

  • Technical session cookies, which are not used to collect the user’s personal identification data, as they only transmit session identification data in the form of numbers automatically generated by the server.
    Session cookies are not permanently stored on your device and are automatically deleted when you close your browser.
  • Cookies analytics, which are used to collect information, in aggregate form, about the number of users and how they visit the website. The website of the Ministry of Health makes use of the services by Google Analytics, whose cookie policy is available at this link. In order to respect the privacy of our users, the service is used in ‘_anonymizeip’ mode, which makes it possible to hide the IP addresses of users who browse the website: more information about this function. The data is collected for the sole purpose of processing anonymous statistical information on the use of the website and to verify the website’s proper functioning. Browsing data may be used to identify the user only if this is necessary for the detection of computer crimes.
  • Third-party cookies for sharing on some of the major social networks (Facebook, Twitter and YouTube). Whenever the user decides to interact with the plug-ins or access the site after ‘logging in’ through their Facebook or Twitter account, some personal information may be collected by social media platform operators (for example, the user's visit to the site). The Ministry of Health does not have access to the data that is collected and processed independently by the operators of social media platforms. For more information on the data processing logic and methods used by social networks, we recommend that you read their privacy policies (FacebookTwitter and YouTube). The Ministry of Health’s web portal, acting as a technical intermediary between third parties and users, according to the procedures provided by the Italian Data Protection Authority, opens up an initial brief notice when users access social networks and multimedia applications, as well as the request for consent to the use of cookies and a link to more detailed information. Users are offered the option of accepting or refusing cookies. Please note that by continuing to browse the website disregarding the information banner, you are implicitly consenting to the use of cookies.

Most browsers automatically accept cookies, but you can choose to enable or disable cookies on your device by changing the settings on your browser following your browser’s instructions, available from their official websites: 

Optional provision of data

Apart from the above-mentioned procedures on browsing data, you are free to provide your personal data when registering for the services offered by the Ministry of Health’s website, when requesting information and when sending suggestions and reports to the website’s editorial team or to other central or peripheral departments of the Ministry.

Failure to provide such data may prevent us from processing your request.

The Ministry of Health has no control over or responsibility for any data collected in respect of services offered by third parties accessed through the Ministry’s website.

Data processing methods

The personal data is processed by automated tools for the time strictly necessary to achieve the purposes for which it was collected. Specific security measures are in place to prevent data loss, unlawful or incorrect use and unauthorised access.

Rights of the data subjects

The subjects to whom the personal data refer have the right to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability (Articles 15 et seq. of Regulation EU/2016/679).

Data ultimo aggiornamento: 27 March 2020


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