Single European emergency number 112

What is 112?

When travelling in Europe, the emergency number is always 112.

When to call 112

Call the single European emergency number if you require urgent assistance from:

• the police,
• the fire brigade,
• medical services.

The 112 operator will forward the call to the relevant service depending on the type of emergency.

Calls to the single European emergency number, 112, are free of charge from landlines and mobile networks, even if the phone does not have a SIM card, is blocked or is out of credit.

Relevant legislation

• 91/396/EEC: Council Decision of 29 July 1991 on the introduction of a single European emergency call number
• Directive 2002/22/EC of the European Parliament and of the Council of 7 March 2002 on universal service and users’ rights relating to electronic communications networks and services
• Enabling law No 124 of 7 August 2015 delegating powers to the Italian government for the restructuring of government authorities
• Legislative Decree No 259/2003 of 1 August 2003, Electronic Communications Code

Last update 29 december 2020

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