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How to receive healthcare in Rome

Where assistance

The foreseen influx of pilgrims and tourists for the 2015 Jubilee could lead to increased access to the emergency facilities located in the Rome area.

In order to address this extraordinary event and be able to adequately respond to the requests, hospital responsiveness and emergency vehicle network were enhanced; moreover, on-site health protection was planned, by implementing Advanced Medical Posts: fixed or mobile facilities, with health personnel and electro-medical equipment, ensuring first intervention in case of need, stabilizing or keeping in short observation the patient.

These facilities will be set up in the areas where the main religious events are taking place. In particular, for the entire duration of the Jubilee, two fixed facilities will be available in the areas of greater influx – Castel Sant’Angelo and Piazza San Pietro; other mobile facilities will be set up on the occasion of some events, either in addition to the above mentioned fixed facilities or in other areas where events or gatherings are taking place. In addition, medical facilities will be available at major railway stations (Termini, Tiburtina and San Pietro), main transport interchanges and parking areas, and underground stations leading to the San Pietro's area.

Moreover, during the weekends (Saturday and Sunday) and Italian public holidays, there are primary care outpatient clinics in Rome - open 10:00 to 19:00 - where citizens can obtain non urgent healthcare; in this case, all pilgrims are liable for the relevant fees.

The emergency network

The main institutional task of the Italian National Health Service is to ensure adequate and timely intervention in case of emergency, through a complex organization - consisting of hospital facilities, emergency vehicles and coordinating operations centers -  called Emergency Network.

The Emergency Network is based on two components:

  • the 118 emergency system, composed of operations centers and emergency vehicles, including helicopters. It operates during the alert stage, coordinating rescue activities in order to guarantee the most appropriate intervention in the shortest possible time - throughout the country - by a timely transport of the patient to the most adequate hospital. Access is guaranteed 24 hours a day by calling the emergency phone number 118 (or 112);
  • the hospital system, comprising hospitals with an emergency room or department. It operates during the “response” stage, in order to guarantee the necessary healthcare through diagnosis, appropriate treatment, clinical observation and possible hospitalization.

Citizens can access emergency services by going to the hospital emergency departments or by calling the emergency phone number 118 or the European emergency phone number 112, both active 24 hours per day, in situations requiring an immediate healthcare intervention.

Attached documents:

Publication date: 11 december 2015
First Aid Pass The Jubilee ended on 20 November 2016 - THE ONLINE FORM IS NO LONGER ACTIVE
Jubilee of mercy - Merciful like the Father - Pontifical council for the promotion of the new evangelization
Regione Lazio
Comune di Roma